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LIMITED WARRANTY

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Past due Accounts and Warranty

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Force Majeure

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Return and Refund Policy

DUESENBURG, Inc. ----- LIMITED WARRANTY

Conditions

·          Seller shall not warranty or cover any loss or damage that may have occurred as a result of: misuse, neglect, or improper operation environment including as extreme heat or cold; repair or modification not done by a qualified repair technician that results in damage power surges or other electrical damages including static electricity; liquid spills on any components; smoke; physical abuse including dropping or hitting; incompatibilities with another vendor’s hardware or software; software setup or configuration problems.

·          To obtain warranty service. Buyer shall notify seller in person or in writing that warranty service is requested. In order to return merchandise fur refund or repair or to obtain telephone technical support. a proof of purchase must he provided. Proof of purchase is a invoice from the seller. All Seller warranty stickers must be appropriately affixed to obtain warranty service.

·          All products returned for replacement or refund must he it original and undamaged packaging, including all manuals. cables, disks. etc., with no customer writing on the box (e.g. “bad”). Buyer’s failure to provide original packaging may result in an additional restocking recur loss of refund eligibility.

·          If Buyer desires to ship parts to Seller, it is the Buyer’s responsibility to obtain a Refund Merchandise Authorization (RMA) number prior to shipping Merchandise should be shipped with adequate packaging and fully insured. Shipping costs are non-refundable.

·          Items left at Seller’s location for any reason over 60 days are considered abandoned and become the property of Seller, for disposal or any other purpose deemed appropriate by Seller.

Past due Accounts and Warranty

Buyer shall pay Seller interest on any delinquent payment or amount due under invoice agreement from the due date thereof until paid, at the greater of the maximum rate of interest allowed by law or 18% per annum.  In addition, Buyer shall pay to Seller any actual additional expense incurred by Seller in collection efforts, including but not limited to long distance telephone charges and travel expenses.  In the event of any legal action with respect to any unpaid invoice, Seller shall be entitled to reasonable attorney fees, including attorney fees incurred at the trial level, bankruptcy court, on appeal or review, or incurred without action, suits or proceedings, together with all costs and expenses incurred in pursuit thereof. The invoice date is the start of the warranty period. Any Buyer’s account deemed uncollectable by Seller will void all warranty obligations by Duesenburg. Any past due amount over 90 days will be sent for collection and or legal actions.

Force Majeure:
In the event that either party is delayed or hindered in or prevented from the performance of any required act by reason of strikes, lockouts, labor troubles, inability to procure materials, failure of power, restrictive governmental laws or regulations, riots, insurrections, war or other reason of a similar nature not the fault of the party delayed in performing work or doing acts required under the terms of this agreement, then performance of that act shall be excused for the period of the delay and the period for the performance of that act shall be extended for an equivalent period.

 

Parts and Components Warranty

all DUESENBURG AUTOMATION PARTS CARRY MANUFACTURERS STANDARD WARRANTEE, FOR THE FIRST 30-90 DAYS DEPENDING ON THE CONTRACT WE WILL HELP EXCHANGE THE UNIT FREE OF CHARGE, OTHERWISE CUSTOMERS ARE RESPONSIBLE TO CONTACT THEIR LOCAL DISTRIBUTOR FOR WARRANTEE AND PART SERVICE. DUESENBURG WILL MAINTAIN OVER ALL MACHINE AND INTEGRATION SERVICE RESPONSIBLY AS AN INTEGRATOR AND OEM ONLY.

For All New Systems and Parts

ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED HERE FROM IN NO EVENT SHALL SELLER BE LIABLE FOR LOSS OF USE OR FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,  INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES FOR PERSONAL INJURIES. THE FOREGOING LIMITATION OF LIABILITY SHALL  APPLY WHETHER ANY CLAIMS IS BASED ON PRINCIPLES OF CONTRACT, WARRANTY. NEGLIGENCE OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO  ACHIEVE ITS ESSENTIAL PURPOSE OR OTHERWISE NOTHING HEREIN SHALL BY CONSTRUED AS SELLER ADOPTION ANY MANUFACTURER WARRANTY. ALL CUSTOMERS MUST OBEY BY SAFETY REGULATIONS.

 

Return and Refund Policy

1.    Parts designated as “special Order” one the invoice are not returnable. Integrated parts are not refundable.

2.    All systems and other pasts are returnable within twenty (20) days from date of purchase provided they meet the conditions stated above,

3.    All systems and parts may he returned for a cash refund less appropriate restocking fee as listed below, or full in-store credit, provided the credit is used within seven (7) days from the return date.

4.    All parts may be returned from a cash refund less a 15% restocking fee of the current selling price.

5.    All systems may be returned for a cash refund less a 20% restocking fee of the current selling price.

6.    All refunds over $50 shall be issued by check within seven (7) days train the date the system or product is returned, except for credit card purchases with will be credit to the Buyer’s account. Purchases made by check will be refunded after the check clears to the Seller’s bank.

7.    All labor, service, deposits, and shipping charges are nonrefundable.

 

Entire Agreement

The Buyer is hereby referenced on the reverse side of this document (invoice) as the person or entity listed in the upper-left hand corner. Seller is Duesenburg Inc,.. An Indiana based company. This contract and the exhibits and attachments set forth all the covenants, provisions, agreements, conditions and understandings between the parties and there are no other covenants, promises, agreements, conditions or understandings, either oral or written, between them