Shipping & Returns

Duesenburg Inc. Shipping Options

Duesenburg Inc. Shipping Info

Duesenburg Inc. Shipping Options

Duesenburg will ship to United States and the following regions:
Canada - Germany  only

 See item description for shipping charges.
 

We use the following shipping methods:

USPS

UPS

Fed-Ex

Shipping Policies:



Delivery, Shipping, and In-Store Pickup

There are 3 basic levels of service for shipping your orders from duesenburg.com/estore. You may choose from ground, 2nd day and next day shipping. Some of our larger items (over 20ib or over 6ft long) may only be shipped via ground or Freight ground shipping. Other restrictions may apply based on where the order is being shipped.

Standard Home Delivery — Standard Home Delivery allows you to choose from ground, 2nd day and next day shipping. Some of our larger items can only be shipped via ground delivery. Other restrictions apply based on the shipping address.

Special Delivery — Duesenburg.com offers special delivery arrangements for items such as electric panels, large servo motors and drive. We have capable vehicles and trailers. This option available only to location within 250 miles from 46805.

In-store pickup — Gotta Get It Now!
In-store pickup is another great convenience at Duesenburg. Plus, you pay no shipping costs. Here's how it works:

Once you purchase, here's how to get your merchandise:

*       When you make a purchase online and indicate you want to pick up your merchandise at a particular location, we will ensure the location has your product ready for pickup. We will e-mail you a confirmation number within 24 hours of your order submission.

*       We will hold your merchandise and charge your credit card.

*       You need to pick up your purchase within 7 days of receiving your e-mail confirmation. Bring the confirmation number we e-mailed you, a picture ID and the credit card you used to make your purchase. The name on the ID must match the name on the purchasing credit card.

*       To ensure the security of your online purchases, only the person who made the purchase may pick up merchandise at the store.

At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.


Quantity Limits, Errors and Omissions
Duesenburg may, at its own discretion, limit or cancel quantities purchased per person, or per order. These restrictions may include orders placed by the same duesenburg.com account, credit card, and also orders which use the same billing and/or shipping address. Notification will be sent to the e-mail and/or billing address provided should such change occur. We reserve the right to limit the quantities sold, including the right to limit or prohibit sales to dealers.

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Best Buy reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, duesenburg.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

While Duesenburg takes steps to ensure the accuracy and completeness of product and third-party services provided, please refer to the originator of information for details, for example the manufacturer for complete product details.


Product Availability
How can I find out if an item I want is in stock?

The best way to find out if an item is in stock is to contact us via phone or email. Our staff should be able to physically verify if an item is available. However, it is not our practice to hold products for customers. As a result, we are unable to guarantee that any product will be at the store when you next visit us. Due to rapid warehouse turn-around times designed to keep our prices low, we are unable to confirm product shipping arrival dates for our stores.

The item I want was advertised, but is out of stock at the store. How can I get what I am looking for?

It is our intent to have all of our advertised products in stock. Unfortunately, circumstances beyond our control may occasionally prevent a product from being available during an advertised period. Unless special conditions apply, a raincheck should be offered if an advertised product is not available.

Tracking your order:

With all shipping methods we will provide tracking number to our customers via email. We also might advice customers to obtain insurance for expensive shipments since the shipper (Duesenburg) will not be responsible for shipping damages.

 

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